iClean: Making a Difference in Commercial Facilities

Commercial cleaning is all about proactive behind the scenes management ensuring that a building is always looking and performing its best. In these high use spaces where workers and visitors are coming into, it’s important that the cleaning teams are able to dynamically respond to needs as they arise during the day, as well as knowing and executing a frequency of cleaning that suits the needs of it’s occupants. Discover some of the iClean features Glad Group is using in their commercial cleaning to offer a customised high level of cleaning service.

Never Miss A Round

Managing multiple teams of housekeepers with set rounds can be a big challenge for your teams and supervisors. It’s easy to lose track of time when you’re moving through 3 or 4 areas repetitively and a run sheets that keeps your runs front of mind helps keep you track to 100% completed.

Not only are your teams now meeting their rounds but you’ve got the evidence to show they were there at the right time.

Real Time Maintenance Item Reporting

Improve communication between your team and the building manager with real-time maintenance reporting. Your cleaners are the eyes and ears of the facility so being able to communicate issues as soon as they find them straight to the appropriate people ensures that problems get fixed faster. Create your own built in maintenance items, take photos and know that all of the info you need has been sent straight to your manager or maintenance system.

View Teams Progress Throughout Their Shifts

When you’re managing teams of over 100 cleaners, it’s impossible to check in with every single one. What you can do is see how they’re going as they work through their shift and find out who needs help so you can spend your time where it’s most valued. Your supervisors have the potential to double their impact by knowing where to go and who to help instead of travelling across the floors of your building looking for the team to see how they’re doing.

Learn Your Building

A good cleaning manager knows what to expect during a week on the job. They have a 6th sense about when conditions will change, where extra labour is needed and the special attention that needs to be shown in certain areas.

iClean allows you to take this knowledge and make it part of the plan, so no matter which cleaner, supervisor or manager is on, they all have the information to ensure the highest level of delivery.

Not only that, but you can use the data iClean collects to forecast trends and examine your current cleaning schedule plans against what actually happens during a day.

Are you planning on spending time in areas that don’t need as much, when an additional round in a more high traffic area would have a better impact? Are your schedules too full so your team doesn’t have the option of completing their workload in time? Are there areas that we know always receive Extra Task requests at certain times where we could plan to be there in advance?

All of this is possible when you know what’s happening on your site and have the data in front of you to improve your operations.